YOU WERE TRAINED TO TEST HEARING, NOT HANDLE OBJECTIONS

Learn the sales skills your clinical training left out, and turn more consultations into patients who accept treatment.


HERE'S THE PROBLEM .

YOU KNOW THIS MOMENT...

The audiogram confirms the hearing loss.

The patient gets your expert explanation.

You make a treatment recommendation.

And somehow, the patient still rejects you!


"I need to think about it."

"I actually don't need this; I hear just fine."

"That's too expensive. There's no way."

Clinical skills may earn you the recommendation, but only

Influence skills can get the patient to commit to you.


THE AVERAGE INDUSTRY CONVERSION RATE IS

~51%

and should be better


Nearly half of qualified patients—

~49%

walk away without accepting your hearing care recommendations

A sales program to help you influence patient decision-making

...because patients don't make hearing care decisions simply based on your clinical expertise.

Lead every appointment through a structured consultation with a repeatable five-phase system, so you walk away having delivered consultative counseling instead of wishing you hadn't wasted your time.

Spot when your patient loses interest and bring them back to trust with the right blend of clinical skill and emotional influence before the brain's threat response shuts the door on you.

Respond to patient objections with the C.A.R.E. method, instead of flooding them with frequencies and dBs until they nod a fake yes in surrender...just to make you stop.

Patients won't ask you to be their concierge, coach, clinician, or consultant. But, when you step into all four at the right time, they won't just say yes. They'll mean it.

Offering three hearing aid options can overwhelm patients. Instead, use a simple approach that helps them choose confidently without feeling confused, "because the confused mind struggles to commit."


the 5 phases of a structured consultation .

The Patient Advantage paves a conversational path that guides your patient in progressive decision making.

the 4 roles of Patient-Centered Selling .

The Patient Advantage goes beyond doing things to get the patient to make a decision, to being who you need to be for the patient to guide them through this important change to better hearing.

Bring CUSTOMIZED training

to your practice .

VIRTUAL TRAINING

Training delivered via ZOOM or Teams to give you a convenient time and space to learn your new skills

All participants receive a customized DISC report to uncover communication styles and learn what to say when it matters most

3 group coaching sessions to continue building on your new skills to deepen your mastery with actual examples and cases to practice

IN-PERSON TRAINING

Full-day workshop, on site, at your practice where we'll learn and experiment together

All participants receive a customized DISC report to uncover communication styles and learn what to say when it matters most

3 group coaching sessions to continue building on your new skills to deepen your mastery with actual examples and cases to practice

The private workshop options is ideal for practices with more than 5 people that want to tailored content and coaching specific to their practice. You one time investment for this learning experience is begins at $8,500.

I WANT TO TRAIN MY PRACTICE

THIS IS STEP 1

TO GROWING SALES IN YOUR PRACTICE

Fill-out the form below and we'll schedule time to explore the possibilities of training your staff to grow sales in your practice(s).

Upcoming Open Enrollment Programs .

You have three options in the first quarter of 2027 to prepare your practice for even greater success. The full online workshop is delivered in two sessions, over 2 weeks. This program schedule design gives you time and space to manage your busy practice, serve your patients, and develop crucial success skills through spaced-continuum.

January 20 & 27

Instructor-Led; via ZOOM

12:00-4:00 ET

3 Group Coaching Sessions

12:00-1:00 ET


Price: $1,250 / person

February 17 & 24

Instructor-Led; via ZOOM

12:00-4:00 ET

3 Group Coaching Sessions

12:00-1:00 ET


Price: $1,250 / person

March 24 & 31

Instructor-Led; via ZOOM

12:00-4:00 ET

3 Group Coaching Sessions

12:00-1:00 ET


Price: $1,250 / person

Here's what graduates had to say .

If you can't help patients make a buying decision thEn you'll never help them hear better, faster.

HELP PATIENTS ACCEPT YOUR TREATMENT MORE OFTEN

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CONTACT

Upward Mindset, LLC

P.O. Box 8587

Allentown, PA 18101

steven@upwardmindset.com


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